Customer Reviews

Read genuine customer reviews from people who have purchased BYD accessories from EEVA Store. See feedback about product fit, quality, delivery and customer service across Australia.

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EEVA Store
Anonymous (Australia)
EEVA provided a pleasant buying experience.

EEVA was a pleasure to buy from. The process and service was as you'd expect with good communication, confirmation, packaging and delivery times. Will definitely buy from them again in the future.

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EEVA Store
Anonymous (Australia)
All great

All great

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EEVA Store
Jackie M.
Will do

It was awkward and i don't like the metal clips on the front seat covers.

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EEVA Store
Tania B. (Australia)
Excellent experience

EEVA are responsive and have excellent customer service and products.

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EEVA Store
Anonymous (Australia)

Perfect fit and great quality.

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EEVA Store
Jeremy W. (Australia)

Very happy with my purchase and the service

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EEVA Store
Anonymous (Australia)
Great range of products

Great range of products, reasonable prices and quick delivery. Fit and finish in my car is perfect.

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EEVA Store
Jennifer R. (Australia)
great prices and everything turned up

great prices and everything turned up - customers service was very helpful

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EEVA Store
Rick N. (Australia)
Good communication

Good communication, timely delivery, well packaged and exactly as described. An excellent transaction

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EEVA Store
Anonymous (Australia)
No instructions on any purchase

No instructions on any purchase was a missing element of good service,

Hi JC,

Thanks for your feedback.

We’re sorry the instructions were not easy to find.

For items that require installation or usage instructions, we include the relevant guidance in the product page description. We’re also working on making this clearer and easier to access for customers after purchase.

If you need help with any specific item, please contact us at support@eevastore.com.au and we’ll be happy to guide you.

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EEVA Store
Samantha B. (Australia)
A great place to shop and easy to

Was a great place to shop and easy to navigate the site. Products are high quality and fit the cars really well.

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EEVA Store
Samantha B. (Australia)
A great place to shop and easy to

Was a great place to shop and easy to navigate the site. Products are high quality and fit the cars really well.

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EEVA Store
Jeff R. (Australia)
always good quality and good

always good quality and good service

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EEVA Store
Anonymous (Australia)
Easy to order

Easy to order through

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EEVA Store
Luke H. (Australia)
Great product alright

Great product alright, our keys look sweet as instead of the boring standard, very happy and thank you

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EEVA Store
Jennifer R. (Australia)
bought all they sold for the BYD Atto 2

bought all they sold for the BYD Atto 2 and all fantastic - car very protected now

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EEVA Store
Glen G. (United States)
Sealion6 Dash Cam

The while process went very well. Happy with the overall experience.

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EEVA Store
Siu l. (Australia)
good

good

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EEVA Store
Paul C. (Australia)
Absolutely love the EEVA Store products

Absolutely love the EEVA Store products. Great quality and from the order process to delivery was seamless and quick plus I was informed throughout. Ill definitely be getting more items through this store!

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EEVA Store
Anonymous (Australia)
Easy to order

Easy to order, quick delivery

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EEVA Store
Anonymous (Australia)
Great service

Great service. Didn't realise that most of the items are delivered from overseas, not here as I thought.

Thanks for your feedback, Robert.

We’re glad to hear you were happy with the service.

Just to clarify, over 90% of our items are stocked locally and shipped from our Sydney warehouse. In some cases, if an item is not available locally at the time of order, it may ship directly from our supplier or partner warehouse.

We appreciate your feedback and will keep working on making the shipping information clearer for customers before ordering.

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EEVA Store
Anonymous
Timeframe to get order

Timeframe to get order well over a month is not satisfactory and no correspondence to say why so long

Thanks for your feedback, Donna.

We’re sorry the wait was frustrating and that you didn’t feel properly updated.

Your order included a pre-order item with an estimated 4-week shipping timeframe, but we understand we could have communicated more clearly during the wait.

Most in-stock orders are dispatched within 24 hours, while pre-order items take longer based on the timeframe shown at checkout.

We appreciate your feedback and will use it to improve our pre-order communication going forward.

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EEVA Store
Dean P. (Australia)
Everything was exactly as described!

Everything was exactly as described! I’ll definitely be purchasing more items!

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EEVA Store
Anonymous (Australia)
Good quality.

On time, good quality and fits perfectly.

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EEVA Store
Sam N. (Australia)
Fast shipping

Fast shipping. After sale service amazing.

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EEVA Store
Karen (Australia)
Great ideas.

Great ideas and products to pimp my car.

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EEVA Store
Stuart S. (Australia)
Customer service is exceptional

Customer service is exceptional.

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EEVA Store
Geoff D. (Australia)
HAD SOME QUESTIONS REGARDS DELEVERY AND ON THE

HAD SOME QUESTIONS REGARDS DELEVERY AND ON THE GOODS ANSWERS VERY HELPFUL AND PROMPT

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EEVA Store
Matthew S. (Australia)
The products are high quality and the pricing is extremely good

The products are high quality and the pricing is extremely good. Highly recommend this store to BYD owners looking for quality service and products

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EEVA Store
James W. (Australia)
Items for my Shark.

Great items and quick delivery. Will definitely order again.