Shipping Policy – EEVA Store
Shipping Policy
At EEVA Store, we are committed to providing a smooth and transparent shopping experience for customers across Australia. Below you'll find the key details on our shipping options, delivery timelines, and important notes.
Free Shipping
- FREE standard shipping on all orders over $100 AUD (automatically applied at checkout).
- Applies to standard shipping within Australia only.
Shipping Options & Delivery Times
Australia
- Standard Shipping: 2–14 business days (flat rate applies for orders under $100 AUD).
Order Processing
- Orders are processed Monday to Friday, excluding Australian public holidays.
- Processing time is typically 1–2 business days before dispatch.
- A shipping confirmation with tracking details will be emailed once your order is shipped.
Shipping Origin
- Most products ship from our Sydney warehouse.
- Some items may be shipped from our trusted marketplace partners, including overseas suppliers. These may have longer delivery times.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email.
- You can track your order using the link provided in your shipping email.
Delivery Concerns
If you experience any delivery issues or delays, please contact us at support@eevastore.com.au with your order number and details. We're here to help.
Important Notes
- Delivery times are estimates and may vary due to weather, courier delays, or public holidays.
- Please ensure your shipping address is accurate before placing your order.
- EEVA Store is not responsible for lost parcels due to incorrect address details.
- We currently only ship within Australia.
Thank You for Choosing EEVA Store!
We're proud to support your EV journey with high-quality, practical accessories and outstanding service.