Shipping Policy at EEVA Store

Welcome to our Shipping Information Page!

EEVA Store is committed to delivering top-quality EV accessories worldwide. Our shipping policy ensures a smooth and convenient shopping experience.

Free Shipping:

• Enjoy FREE standard shipping on all orders above $100 AUD, automatically applied at checkout.
• Applies to standard deliveries within Australia to a single address.

Domestic Shipping (Australia):

• Standard Shipping: Arrives in 3-21 business days. A flat rate applies to orders under $100 AUD.
• Expedited Shipping: Available for an additional fee, with delivery in 3-15 business days.

International Shipping:

• We proudly serve customers globally. Shipping costs are calculated at checkout based on destination and package weight. Delivery times vary by location.
• Note: International orders may incur additional customs fees or taxes.

Order Processing:

• Orders are processed on business days (Mon-Fri, excluding Australian public holidays).
• Expect order processing within 1-2 business days. Shipping confirmation and tracking details will be emailed to you.

Tracking Your Order:

• A tracking number will be provided via email once your order ships.

Delivery Concerns:

• For any delivery issues, contact us at help@eevastore.com.au with your order number and details.

Important Notes:

• Delivery times may be affected by external factors like customs delays or weather conditions and are not guaranteed.
• Ensure your shipping address is accurate to avoid delays. EEVA Store is not liable for losses due to incorrect address information.

Thank you for choosing EEVA Store. We're dedicated to enhancing your EV lifestyle with our premium products and look forward to serving you.