Shipping Policy – EEVA Store

 

Welcome to EEVA Store's Shipping Information!

At EEVA Store, we are committed to providing a seamless shopping experience for customers in Australia and New Zealand. Below, you’ll find details on our shipping options, delivery times, and important policies.


Free Shipping

  • Enjoy FREE standard shipping on all orders over $100 AUD (automatically applied at checkout).
  • Applies to standard shipping within Australia and New Zealand to a single address.

Shipping Options & Delivery Times

Australia

  • Standard Shipping: 3-14 business days, with a flat rate for orders under $100 AUD.

New Zealand

  • Standard Shipping: 5-25 business days, with a flat rate for orders under $100 AUD.

Order Processing

  • Orders are processed Monday to Friday, excluding Australian public holidays.
  • Processing time is typically 1-2 business days before shipping.
  • You will receive a shipping confirmation email with tracking details once your order is dispatched.

Tracking Your Order

  • A tracking number will be emailed to you once your order ships.
  • You can track your order using the provided link in the email.

Delivery Concerns

  • If you experience any shipping delays or issues, please contact us at support@eevastore.com.au with your order number and details.

Important Notes

  • Delivery times are estimates and may be affected by factors such as weather, carrier delays, or public holidays.
  • Ensure that your shipping address is accurate at checkout to prevent delays. EEVA Store is not liable for lost packages due to incorrect address details.
  • We currently only ship to Australia and New Zealand.

Thank You for Choosing EEVA Store!

We appreciate your support and look forward to enhancing your EV experience with our premium accessories.