Shipping Policy – EEVA Store

Shipping Policy

At EEVA Store, we are committed to providing a smooth and transparent shopping experience for customers across Australia. Below you'll find the key details on our shipping options, delivery timelines, and important notes.

Free Shipping

  • FREE standard shipping on all orders over $100 AUD (automatically applied at checkout).
  • Applies to standard shipping within Australia only.

Shipping Options & Delivery Times

Australia

  • Standard Shipping: 2–14 business days (flat rate applies for orders under $100 AUD).

Order Processing

  • Orders are processed Monday to Friday, excluding Australian public holidays.
  • Processing time is typically 1–2 business days before dispatch.
  • A shipping confirmation with tracking details will be emailed once your order is shipped.

Shipping Origin

  • Most products ship from our Sydney warehouse.
  • Some items may be shipped from our trusted marketplace partners, including overseas suppliers. These may have longer delivery times.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.
  • You can track your order using the link provided in your shipping email.

Delivery Concerns

If you experience any delivery issues or delays, please contact us at support@eevastore.com.au with your order number and details. We're here to help.

Important Notes

  • Delivery times are estimates and may vary due to weather, courier delays, or public holidays.
  • Please ensure your shipping address is accurate before placing your order.
  • EEVA Store is not responsible for lost parcels due to incorrect address details.
  • We currently only ship within Australia.

Thank You for Choosing EEVA Store!

We're proud to support your EV journey with high-quality, practical accessories and outstanding service.