Shipping Policy – EEVA Store
Welcome to EEVA Store's Shipping Information!
At EEVA Store, we are committed to providing a seamless shopping experience for customers in Australia and New Zealand. Below, you’ll find details on our shipping options, delivery times, and important policies.
Free Shipping
- Enjoy FREE standard shipping on all orders over $100 AUD (automatically applied at checkout).
- Applies to standard shipping within Australia and New Zealand to a single address.
Shipping Options & Delivery Times
Australia
- Standard Shipping: 3-14 business days, with a flat rate for orders under $100 AUD.
New Zealand
- Standard Shipping: 5-25 business days, with a flat rate for orders under $100 AUD.
Order Processing
- Orders are processed Monday to Friday, excluding Australian public holidays.
- Processing time is typically 1-2 business days before shipping.
- You will receive a shipping confirmation email with tracking details once your order is dispatched.
Tracking Your Order
- A tracking number will be emailed to you once your order ships.
- You can track your order using the provided link in the email.
Delivery Concerns
- If you experience any shipping delays or issues, please contact us at support@eevastore.com.au with your order number and details.
Important Notes
- Delivery times are estimates and may be affected by factors such as weather, carrier delays, or public holidays.
- Ensure that your shipping address is accurate at checkout to prevent delays. EEVA Store is not liable for lost packages due to incorrect address details.
- We currently only ship to Australia and New Zealand.
Thank You for Choosing EEVA Store!
We appreciate your support and look forward to enhancing your EV experience with our premium accessories.
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